This is a bespoke and custom product. We have the equivalent of a SIM card soldered into the circuitboard allowing the watch to connect directly to the internet. We have done this to reduce your burden allowing us to manage everything on your behalf.

Apart from having our own custom circuitry which reduces costs, our product connects to our own secure Australian servers which allows us to send notifications and information direct to your family and care providers phones through our proprietary Pulse Link app.

Enjoy a 12 Month Warranty with Pulse Link on any manufacturing defects. We guarantee our product will last but in the event you experience issues preventing it from performing it's functions, we will issue a repair or replacement having you back up and running in no time.

When Pulse Link detects a fall, it immediately sends alerts to an unlimited number of designated users through the Pulse Link app. This ensures that multiple caregivers or family members are informed simultaneously, even if the wearer cannot manually request help.

Yes, Pulse Link is waterproof, making it suitable for everyday activities like showering. However, it's recommended to avoid prolonged submersion to ensure the device's longevity.

Pulse Link offers a reliable battery life of at least 5 days with heavy use.

No, Pulse Link functions independently, equipped with its own 4G connectivity. This means it doesn't rely on a mobile phone to track the wearer's location or connect to your caregivers via our app.

The GPS tracking on Pulse Link works as long as the watch can connect to a satellite or cellular network. This ensures that the wearer can be tracked wherever they are within the network’s coverage area.

Absolutely. Pulse Link is designed for simplicity. The watch comes with a user-friendly guide, and our customer support team is available to assist with any setup or operational questions.

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Yes, Pulse Link allows an unlimited number of users to access the location and alerts through the Pulse Link app, ensuring that all designated caregivers are kept informed of the wearer's status in real time.