Cancellation policy

Subscription Orders

How Subscriptions Work

• Regular deliveries based on your selected frequency
• Secure storage of payment details
• Charges processed per delivery unless paid in advance
• Some subscriptions may auto-renew

Managing Subscriptions

• Cancel or modify at any time
• Access management options via order confirmation emails
• No cancellation fees apply
• Refer to Returns Policy for refund information

Pre-Order Purchases

Pre-Order Terms

• Payment options:
  • Full payment at checkout
  • Partial deposit with balance due before shipping
• Pre-order cancellation:
  • Available for unfulfilled orders
  • Transaction fees deducted from refund
  • Once fulfilled, standard return policy applies

Pre-Order Refunds

• Cancellation before fulfillment: Refund minus transaction fees
• After fulfillment: Subject to standard return policy
• Contact support@pulselink.com.au for assistance

Contact Information

Phone: +61 1300 309 032
Email: support@pulselink.com.au
Address: 173 The Boulevard, Ivanhoe East, Victoria 3079, Australia